Analisis Kepuasan Pelanggan dari Dimensi Layanan Tambahan dengan Metode Indeks Kepuasan Pelanggan

Arkas Fauzan, Sauptika Kancana

Abstract


Penelitian ini dilakukan untuk mengetahui tingkat kepuasan pelanggan pada

Keywords


flower of services; importance perfomance; coffee; customer satisfaction

Full Text:

PDF

References


dafpus




DOI: https://doi.org/10.31315/paradigma.v23i1.4900

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Arkas Fauzan, Sauptika Kancana

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

  

Paradigma: Jurnal Masalah Sosial, Politik, dan Kebijakan

Published by Faculty of Social Science and Political Science

Universitas Pembangunan Nasional "Veteran" Yogyakarta

(Kampus Unit II) Jl. Babarsari 2, Tambakbayan, Depok, Yogyakarta 55281

Phone: +62 274 486733. Email: paradigma@upnyk.ac.id

 

Creative Commons Licence
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.